Shipping policy
At Innxo, we are committed to delivering your premium men’s innerwear and socks with care, efficiency, and complete transparency. This Shipping Policy explains how and when your order will reach you.
📦 Shipping Coverage
We currently ship across India to all serviceable pin codes through our trusted logistics partners.
⏱️ Order Processing Time
All orders are processed within 1–2 business days after successful placement.
Orders placed on weekends or public holidays are processed on the next working day.
Once your order is shipped, you will receive a confirmation email and/or SMS with tracking details.
🚚 Estimated Delivery Time
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Metro Cities: 3–5 business days
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Other Locations: 5–7 business days
Delivery timelines may vary depending on location, festive seasons, courier delays, or unforeseen logistical challenges.
💸 Shipping Charges
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Free Shipping on all prepaid orders across India
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Cash on Delivery (COD) is available and may include a nominal fee (clearly shown at checkout)
🔍 Order Tracking
After dispatch, a tracking link will be shared via email and/or SMS, allowing you to monitor your shipment in real time.
⚠️ Delays & Delivery Issues
While we aim for timely delivery, delays may occasionally occur due to factors beyond our control such as weather conditions, strikes, or courier disruptions.
If your order is delayed beyond the expected delivery timeframe, please contact us at Innxocustomercare@gmail.com — our support team will be happy to assist you.
📝 Address Accuracy
Please ensure your shipping address, mobile number, and email ID are entered correctly at checkout.
Innxo is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address details.
🚛 Shipping Partners
We work with reliable courier partners such as Delhivery, Blue Dart, XpressBees, Ecom Express, and other reputed logistics providers to ensure safe and timely deliveries.
📩 Need Assistance?
For any shipping-related questions or support, reach out to us at:
📧 Email: Innxocustomercare@gmail.com
🌐 Website: https://innxo.com
At Innxo, we don’t just ship products — we deliver comfort, quality, and confidence, straight to your doorstep.
Thank you for choosing Innxo. We look forward to serving you, every time.